The Soft Skills are the Hardest

In The Friend-Zone

Family Business or Business Family

“It’s not so much that everyone is a friend first but it’s certainly a family-friendly type of an environment. We aren’t a family, we’re a business, so it’s an important distinction”.

The Two Way Street of Insights

“Actually even more than the quality of our work. Even more important than quality is the respect for individuals and people that we work with”.

Balancing Hard and Soft Approaches

Something we observed in all the successful design groups; they are run like businesses that use design as a method to deliver solutions.

The Bargain Between People

“We’re giving plenty so if I can keep that bargain on the trust level, we’ll get a lot back.”

To Trust or Not To Trust

“Relying only on trust, that style of management doesn’t work”.

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